At KLENOTA, we make every sparkling wish come true—treat yourself or your loved ones to an extraordinary gift that will last a lifetime. Here is all the shopping information you need to ensure that our jewelry will make it under the tree on time.
100 day returns
Jewelry is a matter of the heart — it should feel just right. For all orders placed between October 1 and December 23, you have 100 days to return any unworn piece.
RETURNS >
100 days for ring resizing
Give a truly unforgettable gift with complete peace of mind. From October 1 to December 23, you also have 100 days of free resizing for any unworn ring purchased during this period.
Free gift box
Each piece of jewelry arrives in its own gift box, so you can focus entirely on the joy of giving. Make sure to check our delivery times to receive your gifts on time.
SHIPPING >
Most gifted jewelry this season
Holiday shopping at KLENOTA
Order deadlines for Christmas delivery
Made-to-order jewelry takes up to 3 weeks to craft, so please place your order in advance. In-stock pieces are available for shipping or personal pickup within 2 days.
MADE-TO-ORDER JEWELRY
- Standard shipping: order by November 24
- Express shipping: order by November 26
IN-STOCK JEWELRY
- Standard shipping: order by December 11
- Express shipping: order by December 14
Holiday opening hours
All new orders and inquiries are processed during our opening hours. Please note that orders placed during our Christmas break may take longer to process than usual. Thank you for your understanding.
| REGULAR OPENING HOURS | |
| Mon–Thu | 10:00–18:00 |
| Fri | 10:00–16:30 |
| HOLIDAY OPENING HOURS | |
| Mon 22. 12. | 10:00–18:00 |
| Tue 23. 12. | 10:00–16:00 |
| Wed 24. 12. – Fri 26. 12. | closed |
| Mon 29. 12. – Tue 30. 12. | 10:00–16:00 |
| Wed 31. 12. – Thu 1. 1. | closed |
| Fri 2.1. 2025 | 10:00–16:00 |
Jewelry services
We continue to provide warranty and post-warranty customer care services, including resizing. During the busy Christmas season, however, our goldsmiths’ hands are in high demand, so service requests may take a little longer than usual. Thank you for your understanding.